This is the
Supply Change.TM

Increasing capacity while decreasing downtime.

The opportunity

It's both a simple truth and a harsh reality. Your huge investment in automated equipment can be brought to its  knees by pallets that don't work in sync with your system.

The Automated Systems Optimization solution from CHEP - the company that knows more about how pallets work with automated equipment than anyone else - ensures that you get the most out of all your equipment and the most out of your entire supply chain.

It's a simple, actionable way to gain capacity from your network without adding actual capacity.

It's how you ensure that all your robotics and automated  equipment are running in harmony with your shipping  platforms, no matter what they are.  

It means more uptime and less downtime.

It means more capacity and fewer risks.

It means more efficiency, more throughput, more productivity.

Best yet, Automated Systems Optimization can help you both proactively and reactively. It allows you to fix any issues you may have and can prevent problems from happening in  the first place.

What we do

Unfortunately, for many customers, equipment jams are a fact of life. They happen when equipment was designed without input regarding pallet specifications, when a new pallet is introduced into your system or when pallets are within spec but are missing pieces of wood at critical interaction points. 

CHEP’s Automated Systems Optimization solution helps you optimize your supply chain within your warehouse and distribution processes. We’ll ensure that all your pallets integrate as well as possible with your automated equipment, regardless of the pallet design or spec.

If you’re currently suffering from downtime, we’ll quickly determine what’s creating that downtime. If you’re installing new equipment, we’ll actually work with the equipment supplier, systems integrator and contractor to build in tolerances ahead of time.


Our application-engineering experts quickly identify areas of opportunity for cost savings. Leveraging their extensive industry expertise, they’ll provide technical support and work with you to optimize your automated equipment and Along with reduced product damage. processes used throughout your supply chain.

In short, we’ll work with you to identify the simplest and most cost-effective engineering solutions that will improve your operational effectiveness. We’ll provide you with the technical support and know-how you need to improve both your throughput and your productivity.

We can optimize any kind of automated
equipment from virtually any manufacturer.

Improving your automated systems.

How we'll work together

Chep engineers have been inside and studied thousands of facilities, giving us unmatched experience and insights. Our time tested "roll up our sleeves" process includes four simple steps:

Kaizen Events

Our Lean Six Sigma-trained professionals can help your company ensure that your systems are working in the most productive way. CHEP's application-engineering managers are a unique team of experienced professionals. They have proven expertise in manufacturing, warehousing and distribution systems. Each service they perform follows a systematic Lean Six Sigma project methodology. These services provide cost-effective, practical solutions to suit your specific needs.


Global Good

Through Automated Systems Optimization, we work with our customers to create a safer work environment. It’s all part of our Better Planet initiative, as we work to minimize the impact of the supply chain on the environment. 

How you’ll benefit

Regardless of the pallet type or spec, Automated Systems
Optimization with CHEP will help you:

  • See increased production through racking and distribution efficiency
  • Experience operating equipment efficiencies
  • Reduce downtime of warehouse, order assembly and distribution systems
  • Understand how all platforms work within your system: stringer, block, pooled and recycled
  • Design a system for a single facility or your entire network
  • Analyze your supply chain from the moment pallets enter your facility until they leave your equipment
  • Work with equipment suppliers to ensure their equipment works best with your pallets


No one else has the broad experience in optimizing automated systems and improving uptime that CHEP has.
Our Lean Six Sigma-certified engineers have been inside thousands of facilities. They’ve learned how every type of automated equipment works best with every type of pallet. We look forward to working with you. 

Real-world ROI from Automated Systems Optimization.


The best way to eliminate downtime is to modify your equipment before it happens.

Real-world ROI from Automated Systems Optimization.